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- Present internal business units with design and purchase recommendations.
- Create, manage, and implement project work plans.
- Coordinate system installation project teams that include facilities, network, storage, application, and operations groups.
- Collaborate with network and storage groups to build functional disk, tape, SAN, and network infrastructure.
- Install and configure operating system software, third-party tools, and application software.
- Create Service Level Agreement documentation and procedures.
- Troubleshoot hardware, software, and network issues.
- Monitor and tune systems to achieve an optimum level of performance.
- Perform backup and recovery operations.
- Automate processes and manage distributed systems using PERL and shell scripts.
- Create and implement web tools for system monitoring and reporting.
- Evaluate new hardware and software.
- Produce disaster recovery test plans and participate in their execution.
- Create, implement, and enforce security baselines.
- Provide mentorship to junior team members and technical guidance to non-technical peers.
- Participate in a 24x7 on-call rotation for systems both local and remote.
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